Create a safer, warmer, and more inclusive library by learning emotional intelligence techniques to build and nurture authentic relationships.

Course Description 

Emotional intelligence and relationship building are at the center of library outreach, but they also extend into DEI initiatives, safety, and workplace culture. This interactive half-day course will give you the initial tools to better understand how to build emotional intelligence within yourself so that you can create and maintain positive professional relationships in your library. You will leave with tangible ideas for how to gain emotional intelligence, build new relationships, strengthen existing ones, and repair relationship ruptures with colleagues, staff, and patrons.

The live sessions run on Tuesdays, October 21 and 28, 2025 from 2:00 to 4:00 pm ET (recorded for on demand viewing) with an ongoing facilitator-led workshop over 2 weeks.  Don’t miss this opportunity!

Who should take this course?

This course will be relevant for all levels and types of library personnel. 

Course Features 

This will be a 2-week online course and will include:

• Live sessions: Guest speaker presentations by leaders in their field. (All sessions are recorded for on demand access for six months after the course ends.) 

• Facilitated discussions: Audience participation in Q&A and discussion with guest speakers.

• Asynchronous workshop: Project-based weekly assignments to connect what you’re learning to your professional life. Includes written feedback from an expert in the field who functions as the workshop facilitator, as well as peer conversation via discussion forums. Workshop available for all multi-week courses plus half-day courses where indicated. 

• Early access on-demand resources: Access to a series of past live session archives from Library Journal and School Library Journal courses to explore at your own pace. 

• Online Classroom: The virtual learning platform that holds all course content and is accessible for six months after the course ends. 

Expected time commitment

If you attend or watch the recordings of all live sessions, you'll spend approximately 2-4 hours per week on this course. You'll earn 10 hours of PD credit and a Library Journal certificate of completion. 

On-demand access

All live guest speaker sessions are recorded and available on-demand for six months following the initial broadcast as a part of your purchase.

Certificate of completion 

Complete the course and earn 10 professional development credit hours. We provide a certificate that is emailed to you. 

Accessibility

All guest speaker sessions feature auto captioning and are made available on demand after the initial broadcast. Please email libraryjournal@edmaker.co upon registration if you require any special accommodations and we will make our best efforts to facilitate them.

Support

For support with online courses, please contact libraryjournal@edmaker.co.

Group Rates

We offer discounts for groups of 3 or more. 

For larger groups of 15 or more, we offer the option to apply group rates across multiple courses to receive significant discounts. For more information, select “Bulk Course Credits Packages” in the form below. 

Request a group discount!

By registering for this event you confirm that you have read and agree to our Code of Conduct.

Program to be announced soon!

Online Course Preview

A preview of how we build your library skills and bring inspiration to your projects with our online learning experience.

Course Features

Live session with Andrea Blackman and Tasneem Ansariyah Grace	Live Guest Speakers Sessions Guest speaker presentations by leaders in their field.  Audience participation in Q&A and discussion with guest speakers.

Recordings of guest speakers

Recordings Available On Demand Sessions are recorded for on demand access for six months after the course ends.

Asynchronous workshop

Online Classroom  The virtual learning platform that holds all course content and is accessible for six months after the course ends.  Live session recordings. Peer conversation via discussion forums.

Early Access On-Demand Resources

Early Access On-Demand Resources Bonus: Register early and get access to a series of past live session archives from Library Journal and School Library Journal courses to explore at your own pace.  Some courses include supporting resources in the online classroom.